Assessment and usability

~ for information seeking behaviors (different age groups, in the context of the catalog)

Committee "experts"

-- Teri and Ed and Lois

Resources ~ web links, articles, etc.

advanced users

Undergrads

The ECAR Study of Undergraduate Students and Information Technology, 2007

Turner, N. B. 1. (2002). Baffled, befuddled or bemused: Testing students' use of the online catalog. College & Undergraduate Libraries, 9(1), 71-79. 

non-technical users

Fisk, A. D. (2004). Designing for older adults : Principles and creative human factors approaches. Boca Raton: CRC Press.

Discussion points for Midwinter

What to test? What do you want your OPAC to do?

Techniques that work.

Use of searching logs.

What are user expectations for the catalog? How to respond to the various expectations?

Usability studies, formal or informal. Are there so many different intelligences, preferred searching methods, and materials sought that an NGC will need to cater to many different preferences?

Will systems of the future actually require more BI than today's do in order for users to understand how they can best discover material?

Other

Novotny, E. (2004). I don't think I click: A Protocol analysis study of use of a library online catalog in the internet age. [Electronic version]. College & Research Libraries, 65 (6), 525-537.

Guha, T. K. 1., & Saraf, V. 2. (2005). OPAC usability: Assessment through verbal protocol. Electronic Library, 23(4), 463-473.

Nemeth, C. (2004). Human factors methods for design : Making systems human-centered. Boca Raton, Fla. ; London: CRC Press.

Stone, D. L. (2005). User interface design and evaluation. San Francisco, CA: Elsevier/Morgan Kaufmann.

Heuristic Evaluation at Use-it.com

Antelman, K., Lynema, E., & Pace, A. K. (2006). Toward a twenty-first century library catalog. Information Technology & Libraries, 25(3), 128-139.

Web Content Accessibility Guidelines 1.0

U.S. DEPARTMENT OF EDUCATION OFFICE OF THE CHIEF INFORMATION OFFICER REQUIREMENTS FOR ACCESSIBLE ELECTRONIC AND INFORMATION TECHNOLOGY DESIGN